Service & Fee Outline

 

 

Residential

  o  $120/hr on-site, $75/hr in-shop (on a first come, first served basis)

  o  On-site scheduling Monday thru Friday, 9am-5pm

  o  Antivirus subscription available, $36/year ($30/year each for 3+ devices)


Commercial/Business Contracts

   Basic Plan- $4/device per month, no setup fee

  • Antivirus 
  • Remote monitoring
  • Priority remote & phone support
  • Priority shop service
  • $100/hr support during regular business hours (9-5, M-F)
  • $150/hr emergency/after-hours support

           

Comprehensive Plan- $325/mo plus $3/device per month, $500 setup fee

  • Initial review and inventory of network and all connected devices
  • Antivirus
  • Remote monitoring & system maintenance
  • Priority remote and phone support
  • Priority shop service
  • $100/hr for support
  • Extended hours scheduling  (early morning, late afternoon)
  • No premium charge for emergency service 
  • First 3 hours of support per month included